Welcome to our troubleshooting section.

To ensure optimal viewing of this site please observe the following recommendations.
For best results use the latest version of Internet Explorer, and the various Plugins listed under Plugins below.

Disable any "Ad Blocking" Software you may be running.
Also check to verify that you are not surfing from behind a firewall.
Information on Browsers, Plugins, "Ad Blockers" and Firewalls can be found below.

If you are still having difficulty try our New User help section for  more information. Please do not hesitate to contact our Customer Service Department support@intersharkmedia.com they will assist you with any issues you have.

• Ad Blockers  Programs that interfere with the proper viewing of some products.
• A.O.L. Users For those using AOL's browser.
• Browser Center Internet Explorer, Security, Privacy, Java, Cookies, Clearing Cache.
• Plugin Center Windows Media, Real Systems, Quicktime, Macromedia and DivX
• Firewall Center Windows XP Firewall, Norton, Mcafee, and others.